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General Information

In this Privacy Policy (hereinafter – the Privacy Policy), together with the 0parts.com Portal Terms of Use, we set out and explain how we collect and further process the personal data of Portal visitors. Personal data means any information by which you can be recognized—directly or indirectly identified. Personal data includes surname, first name, date of birth, postal or email address, location data, an online identifier, your personal characteristics, etc. When processing personal data, we aim to ensure it is accurate, secure, confidential, properly stored, and protected.

It is important that you read this Privacy Policy, as the terms set out herein will apply whenever you wish to access our services, regardless of which device (computer, mobile phone, tablet, etc.) you use. By continuing to browse the Portal, you confirm that you have read this Privacy Policy and understand its provisions.

When we process your personal data, we comply with the General Data Protection Regulation (hereinafter – GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as other legal requirements regarding the processing of personal data.

The terms used in the Privacy Policy have the same meaning as defined in the GDPR.

Email [email protected]

WHAT PERSONAL DATA DO WE COLLECT?

The personal data we collect and process is:

Type of Data Collected and Processed Personal Data Legal Basis for Data Processing
Registration Data Mandatory registration data: email address.
Optional data (provided solely at your discretion): first name, last name, phone number, delivery address.		 The processing of this personal data is carried out under the agreement for using the 0parts.com portal concluded between you and 0parts.com.
Purchase Data We collect personal information you provide when purchasing goods on the 0parts.com portal.
We collect the following personal data: first name, last name, email address, phone number, delivery address, the method of delivering goods, the payment method, payment information (including, but not limited to bank account number).		 Based on the purchase-sale agreement.
Cookies Your browsing and behavior history on the 0parts.com portal. Based on your consent.
Communication Preferences This includes your choices regarding receiving our marketing offers and communication preferences. We provide you with the ability to manage various optional communications we provide, including subscribing/unsubscribing options.
We collect the following data about you: first name, last name, email address, phone number, IP address, shopping cart data, purchasing data, order history, payment history.		 Based on the agreement for using the 0parts.com portal concluded between you and 0parts.com.
Contact Information, Feedback, and Inquiries When you provide feedback, contact us for support, or ask us questions, we may collect data such as your first and last name, email address, phone number, and/or other contact information to respond to your feedback, provide assistance, or answer your questions. This includes records of your communication with us and copies (including email addresses and phone numbers), if any. Based on the agreement for using the 0parts.com portal concluded between you and 0parts.com.
Analytical Data We want using our portal to be as simple and convenient for you as possible, so we conduct analysis of your actions, during which we analyze and manage the following personal data:
purchase history; browsing history; payment history; reviews of purchased goods; answers provided in surveys; communication history between you and us, including email correspondence.		 Based on legitimate interest.
Marketing Data In order to provide you with information about news, merchandise, promotions, and project offers, we process the following personal data: first name, last name, phone number, email address, device identification numbers. Based on your consent.

PURPOSES FOR PROCESSING PERSONAL DATA

  1. We collect your personal data only for specified, explicit, and legitimate purposes and do not process your personal data in any way incompatible with these purposes.
  2. To grant you access to the 0parts.com portal and to allow you to use the 0parts.com portal, we process the following personal data: registration data.
  3. For sales execution and the handling of inquiries, we process the following personal data: purchase data.
  4. We want to make using the 0parts.com portal as simple and convenient as possible, so, to continuously improve our services, we analyze our activities by managing the following data:
    • cookies data;
    • analytical data.
  5. Processing of your personal data for handling your requests and inquiries: to provide you with high-quality service and comprehensive assistance, we also process your personal data specified in section 1.2 of this Privacy Policy for the purpose of fulfilling your inquiries and requests.
  6. To provide you with combined offers, we process the following personal data: marketing data. The personal data referenced in this item are processed only on the basis of your consent. You have the right to withdraw your consent at any time by contacting us in writing by email [email protected] or by changing your subscription settings in your account.

CAN I REFUSE TO HAVE MY PERSONAL DATA PROCESSED AND STILL USE 0parts.com?

You have the right to object at any time to the processing of your personal data based on your consent. However, if certain mandatory data is missing, we may not be able to fulfill your purchase, as the Seller cannot complete your order.

HOW IS YOUR PERSONAL DATA TRANSFERRED?

  1. In order to provide you with the goods you request and to deliver services, we may transfer your personal data to third parties. We only transfer such personal data as is necessary to properly fulfill your order.
  2. Your personal data is transferred to the sellers from whom you purchase goods. Your personal data is transferred to sellers only to the extent required to properly fulfill your order.
  3. Your personal data is transferred to service providers such as delivery companies that provide services to the seller or 0parts.com.

In legal proceedings, your personal data may be transferred to other parties:

  1. government authorities in compliance with the legal requirements of the Republic of Lithuania;
  2. We may also disclose your information to other parties if we deem it necessary to respond to legitimate requests from government authorities or in legal proceedings (such as a court order, search warrant, or subpoena).

HOW LONG DO WE STORE PERSONAL DATA?

Your personal data is stored as long as necessary to execute the goods purchase contract, but not for less than what our operating legislation requires us to do. The personal data you have consented to be processed is stored until the day you withdraw your consent.

HOW CAN I ACCESS MY PERSONAL DATA PROCESSED BY 0parts.com?

You have the right to access the personal data we process about you. You can access your personal data in the following ways:

  1. by sending us a request via email: [email protected],
  2. by contacting us by phone at +48 669 738 325.

HOW CAN I CHANGE/CORRECT MY PERSONAL DATA?

If you notice that your personal data is inaccurate or incomplete and you want to change or correct it, you can do so in the following ways:

  1. Via the user profile in “My Data.”
  2. by contacting us via email: [email protected];
  3. by contacting us by phone at +48 669 738 325.

CAN I REQUEST THAT YOU DELETE MY PERSONAL DATA?

  1. You have the right to request that we stop processing your personal data and delete it. Your personal data will be deleted once we receive your request.
  2. Your personal data will not be deleted from our database if, upon receiving your request, we determine that:
    • your personal data is necessary to achieve the purposes for which it was collected or processed,
    • you have not withdrawn your consent for the processing of your personal data,
    • you object to the processing of your personal data, but such data processing is necessary due to our legitimate interests.
  3. We are obliged by applicable EU and national legislation to process your personal data.
  4. It is necessary for us to process your data for the assertion, exercise, or defense of legal claims.
  5. You can submit a request to delete your personal data in the following ways:
    • by contacting us via email: [email protected],
    • by contacting us by phone: +48 669 738 325.

CAN I RESTRICT THE PROCESSING OF MY PERSONAL DATA?

You have the right to restrict our processing of your personal data. If you restrict the processing of your personal data, we will not perform any actions on your personal data other than storing it. You can restrict the processing of your personal data if at least one of the following conditions is met:

  1. your personal data is inaccurate (in which case processing will be restricted until the accuracy of the data is verified);
  2. your personal data is processed unlawfully, but you do not consent to its deletion;
  3. 0parts.com no longer needs your personal data for the stated purposes, but you need it to assert, exercise, or defend legal claims.

Your personal data is processed while you object to such processing (in which case the processing is restricted until it is confirmed that our reasons for processing your data override yours).

You can restrict the processing of your personal data in the following ways:

  1. by contacting us via email: [email protected];
  2. by contacting us by phone at +48 669 738 325.

CAN I WITHDRAW MY CONSENT AND HOW DO I DO IT?

You can withdraw your consent to the processing of your personal data at any time. You can withdraw consent in the following ways:

  1. by contacting us via email: [email protected];
  2. by contacting us by phone: +48 669 738 325.

HOW CAN I SUBMIT A REQUEST REGARDING MY RIGHTS?

  1. You can submit requests concerning your personal data in the following ways:
    • by contacting us via email: [email protected];
    • by contacting us by phone: +48 669 738 325.
  2. We identify you in our system based on your email address. When submitting a request to us by any of the means provided, please always indicate the email address in question, so that we can find the information we hold about that address. If you do not indicate your email address, or if it does not match that of the individual making the request, we will not be able to properly identify you or provide the requested information or fulfill your request.

COOKIES – WHAT ARE THEY?

  1. We collect information about you through cookies and similar technologies. Cookies are small files that are temporarily stored on your device’s hard drive and enable us to recognize you upon subsequent visits to the Portal, save your browsing history, preferences, adapt content, speed up searches in the Portal, and create a convenient and user-friendly environment, rendering it more efficient and reliable. Cookies are a standard practice to facilitate web browsing.
  2. The information we can collect through cookies may include: IP address, number of visits to the Portal, the type of web browser used, which pages of the Portal have been viewed, demographic data, and, if you arrived at the Portal from a third-party website, the URL address of that page.
  3. We use information obtained through cookies for the following purposes:
    • to ensure the Portal’s functionality (e.g., so you can use the Portal’s personalization),
    • to improve the Portal so that it better matches your needs,
    • to develop services and analyze usage,
    • for targeted marketing purposes.
  4. Where permitted by law, we may combine information obtained via cookies with other information we have about you (e.g., information about your use of the Portal may be combined with personal data that you have provided).
  5. The Portal may use the following types of cookies:
    • technical cookies – cookies that are necessary for the Portal’s operation,
    • functional cookies – cookies that are not strictly necessary for the Portal’s operation but greatly improve its performance, quality, and user experience,
    • analytical cookies – cookies used for the statistical analysis of Portal visitor navigation; the data collected by these cookies is used in anonymous form,
    • targeted or advertising cookies – cookies used to show offers or other information that may interest you,
    • social media cookies – cookies required to share Portal content via your social media account.
  6. You can give consent to cookies in the following ways:
    • by not deleting them and/or by not changing your browser settings so that it rejects cookies,
    • by clicking “Accept” on the cookie banner displayed on the Portal;
      You can withdraw the consent you have given us to use cookies at any time by changing your browser settings so that it does not accept cookies. How to do this depends on your operating system and web browser. Detailed information on cookies, how they are used, and opt-out options can be found at https://policies.google.com/technologies/ads?hl=lt or https://www.allaboutcookies.org/.
  7. In some cases, especially if you disable technical and functional cookies, do not agree to or delete cookies, your internet browsing may be slowed down, certain Portal functions may be restricted, or access to the Portal may be blocked altogether.
  8. We use “Facebook Pixel” as an analysis tool to measure advertising effectiveness and to understand actions you take on our website. It helps us track “Facebook” ads, optimize ads based on collected data, create custom audiences for future ads, and retarget qualified potential customers – people who have already taken certain actions on our website.